The crew customers had been essentially the most non caring I've ever been on the flight with. It reminded me off my times inside the lodge enterprise once we had union and non union groups. I won't ever fly American yet again I I need to go west I'll drive.
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I just lately had a flight cancelled by American Airways and stood in the line for forty five minutes to obtain rebooked on One more flight. I had been stunned to discover which the gate agents did not Have a very watch to the available USAIR flights.
we were billed $861 to alter the flight itinerary. The travel company blames the AA for your significant rate and AA washed their palms.
On 7/19/2013 I flew as a result of American Airways from Columbus Ohio to Las Vegas Nevada. We experienced a layover in Dallas Tx, at your Fort Worth airport. I'd the worst experience I've ever had with the American Airways representatives there and when I referred to as buyer service they were being no help both. To start with, 1 within your Associates despatched us to the incorrect gate; I had to ask a agent exactly where our flight can be departing from mainly because a gate selection was not on my boarding go. We went into the gate instructed and ended up sent to the incorrect gate, given that we have been at the incorrect gate we did not listen to our departing flight info producing us to pass up our flight. We went to the counter asking for a standing of our flight mainly because we experienced read absolutely nothing, just one AA attendant for the station was not willing to appear anything up since she was typing or executing another thing. I stated to her that it absolutely was critical mainly because we could overlook our flight. She didn’t treatment. Despite the fact that there was a lengthy line of folks waiting to speak with the only AA rep obtainable. I waited in line for as long as I could, I then noticed an AA representative going for walks by and I stopped her for help, she explained there was nothing at all she could do and sent us to another AA desk. We went to that desk and we were being instructed our airplane was suitable there outdoors getting ready to take off and that they might not let us within the airplane for the reason that if they known as the AA representatives over the aircraft and question them to wait for us it can make Most people mad?
AA shed my baggage in Miami by not getting it with me on my flight to Talahassee, Fl and Once i lodged a grievance they gave me a file locator to examine position. It took three times to have my baggage and I needed to travel to Panama Town Aprt for getting my luggage immediately after Tallahassee Aprt got it and sent it to Atlanta then to Computer by Delta.
On arrival in Panama with flight AA959 among the list of 2 luggages, a Roncato baggage, ( photos connected ) benefit €189 arrived broken. I right away went to the right office inside the airport, exactly where the sole remark was that they handed me a « examining Article Problems detect », which I enclose herewith. I expended the next day purchasing for a new luggage and seeking to get in contact together with your places of work by means of the telephone quantities indicated about the claimed document without having, even so, obtaining any reply – the mobile phone is never answered and the line goes blank just after many minutes of ready, irrespective of which amount I dial. I As a result progress my vacation and on my arrival in Miami airport for my return vacation (flight AA2198 on March 24) I once more seek to Speak to your Place of work with the airport, but the one advice they may give me was to challenge a criticism by means of your web site, which I am now performing. Aside from the above mentioned, I do have another – and doubtless more serious – criticism. At time of my reservation I paid an additional $88 ($44 Each and every) for added comfort seats. To my shock, the seats turned out being the traditional – no further – seats.
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twenty seventh Oct. I flew from Chicago to Manchester on AA54. You employed a B757 which was absolutely unsuitable for any 7 hr journey. The seats spec/recline/legroom have been what I'd personally assume on a vacation constitution or commuter flight of 1 hour. Furthermore, the examining light didn't operate and aside from the film there was no channel open for new music.
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When we boarded flight 556 in monte go bay today we were being the initial people today within our segment of your cabin and we noticed a backpack tucked guiding row eight with no individual any place that it belonged to . We pointed it out to a person using an AA uniform who gave the impression to be a passenger and he was very rude expressing it belongs to an AA personnel and clearly I need to have not been on this type of plane just before. My anchor spouse And that i truly feel incredibly awkward with this type of response from 1 of your respective employees!!
I'd a quite challenging expertise now trying to guide a straightforward journey for my spouse And that i from phx to sfo. Initially your web site reported their have been no flights. I modified browsers and acquired close to the conclude in the booking but sad to say entered my wife’s benefit number Mistaken and the website wouldn't let me transform it. Once i went again to start once again it experienced the same Improper quantity and wouldn't let me keep on. I then went to a 3rd browser received the many way to the tip and the price for economy mentor came up $4258.
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